1️⃣ Platform Role & Scope

PropertyLok is an online technology platform that connects users with independent service providers for home services and real estate assistance. We do not directly provide services; we act only as a facilitator between customers and third-party professionals.

• We reserve the right to modify, suspend, or discontinue any service without prior notice.
• Users agree to provide accurate information and not to misuse the platform.
• Users shall not attempt fraud or illegal activity.
• We are not responsible for disputes between customer and service provider.

2️⃣ Disclaimer

PropertyLok acts solely as a listing and connection platform. We do not guarantee: service quality, pricing accuracy, availability, or timelines. All services are provided by independent professionals.

PropertyLok shall not be liable for: damages, losses, service dissatisfaction, delays, or negligence of service providers. Users must verify professionals before hiring.

3️⃣ Limitation of Liability

Under no circumstances shall PropertyLok or its owner be liable for: indirect damages, financial loss, business loss, data loss, or emotional distress. Maximum liability, if any, shall not exceed the amount paid by the user to PropertyLok (if applicable).

5️⃣ User Responsibility Policy

Users explicitly agree that:

• They are solely responsible for verifying service providers.
• They must negotiate price directly with the professional.
• They must ensure safety during service delivery.
• They must check credentials before hiring.
• PropertyLok is not responsible for offline agreements or payments.

6️⃣ Payment Disclaimer

PropertyLok does not process payments unless explicitly stated. If users pay directly to service providers, payment is solely at user’s risk. We are not responsible for refunds, fraud, or incomplete work.

7️⃣ Third-Party Services Clause

The platform may show third-party listings. We do not endorse or guarantee any third-party service, product, or company.

8️⃣ Privacy Protection Statement

We collect user information only to: respond to inquiries, connect users with providers, and improve services. We never sell personal data.

9️⃣ Cancellation & Refund Policy

Since PropertyLok only connects users with providers: we do not guarantee service completion, and we do not issue refunds for third-party services. Refund policies depend on individual service providers.

🔟 Intellectual Property Protection

All content on this website including: logo, text, graphics, layout, and design is property of PropertyLok and cannot be copied, reproduced, or distributed without written permission.

11️⃣ Account Suspension Rights

We reserve full rights to: block users, remove listings, or suspend accounts if any suspicious, fraudulent, abusive, or illegal activity is detected.

12️⃣ Legal Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.